The spa industry is becoming an important leader in the fight against global warming by making changes to the way spas are run in order to help save the environment.  The idea of going green is one that fits perfectly with the vision that spas around the world have had for centuries.
In order to [...]

Popularity: 26%

Okay, so the holiday decorations are all boxed up and it’s time to get back to the usual grind…now what?  For the past few months you’ve been focused on selling those holiday gift certificates, but now it’s the new year and the phone’s probably ringing off the hook with new clients eager to book [...]

Popularity: 25%

The Institute of Spa Management would like to offer its warmest wishes to everyone in the spa community during this wonderful holiday season.  For those of you currently working in the spa industry, we know it can be one of the busiest and most stressful times of the year.  With all the busy shoppers [...]

Popularity: 19%

It’s more important than ever these days that your spa remains clean, safe, and germfree in order to assure your clients’ and your employees’ health and safety.  Since the main goal of any spa is to create relaxation, harmony, and balance, it’s essential that you do everything you can to assure that this is [...]

Popularity: 20%

Going green is one of those things that started out as a fad, but has grown into a movement that has everyone buzzing about how to protect our mother earth.  While the spa environment is typically one that focuses on the health and well being of the human race, it’s also one that uses [...]

Popularity: 20%

Children and spas may seem on the surface to go together like oil and water. Many times adults go to the spa in order to get away from the stresses of life, including taking a mini-vacation away from the kids. However, if done right, kids and spas can go together like peanut [...]

Popularity: 32%

The Business Advisory Network, an integral component of the educational programs offered at ISM, is pleased to welcome Pamela Hill as a member who specializes in Medical Spa Treatments and Education. The BAN Program membership with ISM is open to experts and businesses within the spa industry and complementary businesses that have shown their [...]

Popularity: 100%

When you own a business where customers are continuously coming and going, you need to always be aware of the many dangers that can present themselves to your customers throughout the year. Not only do you need to keep your customers safe…

Popularity: 20%

Many times the first and only contact clients will have with your spa takes place over the phone. Without proper training your staff could be chasing away potential customers without even realizing it. First impressions are truly one of the most important things for any service industry business, so making sure your [...]

Popularity: 25%